Jessica Paul

Executive Director

Abby Robinson

Consumer/Family Satisfaction Team Manager

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Serina Polizzi

Senior Survey Specialist/Administrative Assistant

Mary Schram

Survey Specialist and member of CSS staff since 2015

Debra Helwig

Survey Specialist and member of CSS staff since 2015

Glenn Dieffenbach

Survey Specialist and member of CSS staff since 2017

Florence Bostdorf

Survey Specialist and member of CSS staff since 2019

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Gennadiy (Jerry) Makhnin

Survey Specialist and member of CSS staff since 2019